Tuesday, April 7, 2009

Steps For Exchange Server 2007 Support And Troubleshooting

Microsoft along with the release of the operating system ensures that it provides tools for troubleshooting purpose also. Microsoft in addition to Microsoft Management Console (MMC) snap-ins in exchange server 2007 has also provided the Exchange Management Console, the Exchange Management Shell, Active Directory Users and Computers. Exchange Server support for a small to large organizations is available through Exchange server support website or through calling in Microsoft. Some of these tools are installed with Microsoft Windows, some with Exchange and some are optional for specific usage. Information about the utilities is mentioned below for the reference.

Application Deployment Wizard (exapppacker.exe) is one such tool which is used to package and deploy Exchange store applications on the Exchange store. We can access this tool for Exchange server support by Clicking Start > All Programs > Exchange SDK > Exchange SDK Development Tools > Application Deployment Wizard. This can be downloaded from Microsoft Exchange Server Support package disc or Exchange SDK Development Tools.

Exchange Server Database Utilities (eseutil.exe) is used to perform offline database procedures, such as defragmentation and integrity checking. For the issues related to database errors in Exchange Server, we can access this utility through command prompt > :Program FilesExchsrvrbin. This utility does not require any Microsoft Exchange Server Support CD since it gets installed while the Server Setup.

Exchange Store Tree View Control (Extreeview.ocx) is used to display a hierarchical list of node objects that corresponds to folders in the Exchange store. For the issues related to directory listing in Exchange Server, we can use this tool by clicking Start> All Programs> Exchange SDK> Exchange SDK Development Tools> Exchange Explorer. We have to install this utility from Exchange server 2007 support disc provided by Microsoft.

RPC Ping utility (rpings.exe and rpingc.exe) is used to confirm the remote procedure call (RPC) connectivity between the computer that is running Exchange and any of the client workstations on the network. This can be used from Command Prompt and has to be downloaded and installed from Exchange Server 2003 Support Resource Kit Tools.

Telnet (telnet.exe), WinRoute (winroute.exe) are used to troubleshoot Exchange mail flow and extract the link state information for an organization. These can be used from Command Prompt and has to be downloaded and installed from Exchange Server 2003 Support or Exchange Server 2007 Support Resource kit.

Source: http://www.articlesbase.com/software-articles/tools-for-exchange-server-2007-support-and-troubleshooting-790954.html

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