You want someone to answer your phone quickly and courteously. You want your Technical Support rep to be knowledgeable, and solve problems confidently and professionally. You don't want a "technician" on the phone whose only interest is in technical "stuff." You also don’t want your customer’s questions passed around because no one knows the answer! You want someone who cares about your customers, and who lets your customers know that you care about them. Your customers may be world-class engineers, teachers, architects, or college professors, but they are not experts in computers. That is where Hudson and its staff of professionals come in.
iYogi Technical Support the gap between your non-technical customers and the technical world. Our job is to help your customers resolve their problems quickly, professionally and with rave reviews for how well you helped them. When we do our job right, you get the credit and the peaceful sleep of knowing that you made the right choice.
